Relevant Information


It is an essential requirement for purchasing the products offered on this site that you read and accept the following Terms and Conditions. The use of our services and the purchase of our products implies that you have read and accepted these terms. Some products offered on our website may be created, charged, shipped, or presented by third-party pages, in which case they will be subject to their own Terms and Conditions. In certain cases, to purchase a product, it will be necessary for the user to register by providing true personal data and creating a password.

The user can change their account access password at any time, provided they are registered and if necessary to complete the purchase. https://ecslatam.com/ is not responsible for the user sharing or misusing this password.

All purchases and transactions made through this website are subject to a confirmation and verification process, which may include stock checking, payment method validation, invoice validation (if applicable), and compliance with the requirements established by the selected payment method. In some cases, additional verification via email will be required.

The prices of the products offered in this online store are valid only for purchases made directly on this website.

License


ECS LATAM DMC, through its website, grants a license for users to use the products sold on this site in accordance with the Terms and Conditions set forth in this document.

Unauthorized Use

Where applicable (such as in sales of software, templates, or other design or programming products), you may not place our products—modified or unmodified—on a CD, website, or any other medium for redistribution or resale of any kind.

Ownership


You may not claim intellectual or exclusive ownership over any of our products, whether modified or unmodified. All products belong to the content providers. Unless otherwise specified, our products are provided without any warranty, express or implied. In no event shall the company be liable for any direct, indirect, special, incidental, or consequential damages, or any other losses resulting from the use or inability to use our products.

Refund Policy and Guarantee


In the case of products that are irrevocable, non-tangible goods, we do not issue refunds after the product has been sent. You are responsible for understanding the product before purchasing it, so we recommend carefully reading its description. Exceptionally, refunds may be granted if the description does not match the product received.

Some products may include a warranty or refund eligibility, which will be specified at the time of purchase. In such cases, the warranty covers manufacturing defects only and will be valid provided the product has been used correctly. The warranty does not cover damage caused by improper use. The terms of the warranty apply only when the product has been used correctly, which includes:

  • According to the technical specifications indicated for each product.
  • Under appropriate environmental conditions as specified by the manufacturer.
  • For the specific purpose for which it was designed.
  • Under electrical conditions that comply with the indicated specifications and tolerances.

Anti-Fraud Check


Customer purchases may be postponed for anti-fraud verification checks. They may also be suspended for a longer period for a more rigorous investigation to prevent fraudulent transactions.

Privacy


https://ecslatam.com/ guarantees that the personal information submitted by the user is handled with the necessary security. The data provided will not be shared with third parties, except in compliance with a court order or legal requirements.

Subscription to newsletters or promotional emails is voluntary and can be selected upon account creation.

ECS LATAM DMC reserves the right to modify these terms without prior notice.

Schedule a Consultation

Book a complimentary 20-minute Zoom consultation to discuss your travel projects and learn how ECS LATAM can support your business with seamless, white-label travel solutions throughout South America.